Even if familiar activities are closed, and people you normally would speak to aren’t available, there is still a wealth of emotional and practical support waiting for you at the end of a phone. 

Even if you don’t feel you need support right now, it’s always a good time to find out where it’s available, for those times you might. 

Think about what help or advice might be useful for you now or in the days and weeks ahead. Or maybe you would like someone to share a conversation with. Whatever your need might be, there is likely to be an organisation and a person ready to help you meet it in some way. 

Make a list and keep it by your landline phone. Or add the numbers to your contacts in your mobile phone. 

Many helplines also offer online and email support. Add them to your online favourites or email address book, so you can find them easily when you want to contact them.

Or give them a call even without a specific question in mind and simply find out about what they can offer.

Below is a list of some you might want to think about adding. 


How can I help someone to do this?

Send an email to somebody you know who has dementia with links to organisations that might be helpful to their circumstances.

Maybe buy a cheap, new, simple handset. Preload numbers and post it, making sure you’ve washed your hands with soap for 20 seconds and wiped the phone clean with disinfectant to be safe. 

Regularly call someone you know is self isolating. Ask if they are ok and suggest people and organisations who may be able to provide advice or support if they have concerns. Offer to make a call yourself and get the information they need on their behalf. 

Useful resources

Alzheimer’s Society 0330 333 0804

 Dementia Uk 0800 888 6678

 Age UK 0800 678 1602

 The Samaritans 116 123

 Mind 0300 123 3393

 Independent Age 0800 319 6789

 Citizens Advice Bureau 03444 111 444

 Carers UK 0808 808 7777

The Silver line 0800 4 70 80 90